Refund Policy

Eligibility

Refund requests are reviewed when submitted within 14 calendar days from delivery and when the product is in original condition, unless mandatory law provides broader rights.

How to Request

Send your request to connect@xaldryonspyx.world with order reference, purchase date, and reason for return. We will reply with next instructions.

Review and Processing

After receiving the returned item and verifying eligibility, approved refunds are processed using the original payment method within 10 business days.

Non-Eligible Cases

Requests may be declined for items returned beyond the allowed period, damaged items not related to shipping, or incomplete return information.

Shipping and Fees

Return shipping terms are communicated during the review process and may vary depending on destination and legal obligations.